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RETURNS & EXCHANGES - FOR SMALL ORDERS
Our clients must feel protected and enjoy themselves and everything that surrounds them…
That’ s why if the product that we have sent you is not what you wanted and you are not satisfied, if the size is not the correct one, if there has been an error and the item that you received is not what you expected, well... you just have to send it back to us.
The conditions in which this can happen are:
If these requests are fulfilled we can:
To proceed to your return or refund you must send an e-mail to email@example.com entering the number of the purchase order in the Subject of the mail.
We will then contact you as soon as possible giving you instructions on what to do.
In case of a return transport expenses are at your charge.
IMPORTANT: Remember that we cannot accept restitution of articles that do not respect the above mentioned procedure.